Trying to elaborate for this (very remote) scenario:
Our Jira organization has SSO enabled. For some reason, the IdP becomes unavailable and users need to login. Is there a way to bypass SSO authentication? Or are we condemned to wait until the issue is solved?
This is important to identify so that our current DRP/BCP plans include accurate guidelines on what to do/expect.
SSO with Atlassian Cloud is enabled for users on your verified domain. I would suggest you add an org admin outside your verified domain.
If IDP becomes unavailable, this user can log in as org admin and disable SSO via authentication policies under Security --> Authentication policies.
Disabling SSO will allow users to login via their Atlassian Account username/password.
Suppose you can't add an org admin outside your domain. Create a new authentication policy with SSO disabled and add an org admin user to this policy. This user will be able to log in without SSO and will be able to disable SSO if IDP is unavailable.
Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events