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Will claiming my domain accounts remove any current product access?

A rogue group within my company jumped the gun an created their own, basic, Atlassian cloud environments (no Atlassian Access, SSO,MFA, etc.) They are just using the Atlassian ORG directory to manage users. Now that the official migration is going to take place I need to claim my email domain and user accounts using our domain (which the rogue group is using). 

What I need to know is this... When I claim the domain and all the user accounts associated with the domain, will that prevent the rogue team from being able to access their current Products? If so, how would I as the single point of user management now resolve that? It is my hope that their specific product access will remain and my team can perform consolidations and "cleanup" later without disconnecting their existing access.

Thanks for your help.



1 answer

So I'm not an expert but I just finished setting up SSO and had a user who had already created their own Atlassian site.

After claiming the domain users, you can go to Admin > Security > Discovered products and you will see products users have accessed on their own, along with their admins. You can contact the admin by email directly from that page.

Claiming the users will not affect the use of those sites in any way, so you can migrate the sites into your organization later and ask the admin to close down that site later. You can't, however, force it to close, because the user-created sites were created outside your organization.

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