Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,231
Community Members
 
Community Events
165
Community Groups

Will claim domain affect the self-hosted server accounts

Hey everyone,

We are about to press the "Claim Accounts" button but we are unsure of the consequences.
We are currently still running our production Self-hosted Atlassian stack, and are just starting to test Atlassian Access.

I have two questions:

1 - Will "claim accounts" affect the accounts on the self-hosted Atlassian Jira/confluence/etc Server?
2- Is there a way not to send an email, stating we are doing this test?

Br
Santos

1 answer

1 accepted

0 votes
Answer accepted

Hi @Mikhael Santos,

  1. Claiming accounts only affects Atlassian Cloud accounts, so it won't have any impact on your Server accounts.
  2. You can't disable email notifications when claiming accounts, as you can read in the documentation:

When you claim accounts, users with the domain receive an email telling them about the change and what it means to have a managed account. We recommend you notify users that they'll receive this email and who to contact to modify their account.

Hope this helps,

- Manon

Thanks for the swift reply!

Like Manon Soubies-Camy likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,160 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you