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Hey everyone,
We are about to press the "Claim Accounts" button but we are unsure of the consequences.
We are currently still running our production Self-hosted Atlassian stack, and are just starting to test Atlassian Access.
I have two questions:
1 - Will "claim accounts" affect the accounts on the self-hosted Atlassian Jira/confluence/etc Server?
2- Is there a way not to send an email, stating we are doing this test?
Br
Santos
Hi @Mikhael Santos,
When you claim accounts, users with the domain receive an email telling them about the change and what it means to have a managed account. We recommend you notify users that they'll receive this email and who to contact to modify their account.
Hope this helps,
- Manon
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