Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Why 2 orgs after testing Access?

We started a trial of Atlassian Access and now we seem to have 2 similarly named organizations. How did that happen and which is the active one? Will we get billed for 2?

1 answer

Hi @Michael Corcoran ,

An organization would have been automatically created when you created your cloud site, but if you started a trial of Atlassian Access directly from, it's possible that you created a second one.

You can see all the organizations you're an administrator of by going directly to

If there's an active Atlassian Access subscription (whether trial or fully paid) it should be apparent from this screen:



We recommend having your linked site under the same organization where you've claimed your domain and have an Atlassian Access subscription. If you've already claimed your domain, you can follow these instructions for transferring your site from one org to another:

Looks close to what I need but that link doesn''t work

Dave Meyer Atlassian Team Oct 28, 2020

@Michael Corcoran sorry I think I accidentally deleted the last character in the URL. Here you go

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,174 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you