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Who is my site admin?


Where do we submit a ticket to perform this request?


1 answer

0 votes

Hello @Joe,

Welcome to Atlassian Community!

I can see that you are an end-user on a Cloud site, so you don't have permission to raise a ticket. You can create one with our customer advocates, but they will point you to create a question here. 

The best option to get the information you need is by checking it internally with your IT team or the Finance team, they usually know who are the site administrators because they pay for the site and the IT team usually manages the access.

You can also send a message to the administrators by going to the Cog icon > Contact your Jira admin. Add the details on the form and click on Send. All administrators will receive a notification with your message.

Screen Shot 2020-11-20 at 10.57.00.png



I found the original site-admin. They don't check those emails which were broadcast to all of the admins, so it required some extra legwork.

I am not sure I see the value of hiding the names of administrators. I can't think a reason it would improve service or the experience at either end of the software. Consider publishing the names of administrators by default.


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