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What is the password policy of Atlassian Cloud service fi a organization is not configured?

If an organization does not configure an organization for Atlassian Access, what would the requirements be for users utilizing the system? I'm looking for the following:

Password character requirements

Password reset requirements

Password expiration timeframe

Ability to have forced resets at next login

2 answers

1 accepted

1 vote
Answer accepted
Dave Meyer Atlassian Team Jul 23, 2018

Hi Scott,

By default, we require all Atlassian account passwords to be a minimum of 8 characters. We do not enforce any other requirements around resets or expiration without an Atlassian Access subscription.

Hope this helps.


Hey Dave,


Without setting up Atlassian Access, will it be possible for an admin to modify the password policy or atleast set it up.



Fahad H.

Dave Meyer Atlassian Team Feb 27, 2019

Hi @fahad.h

Currently Atlassian Access is required to set up any kind of password policy. As a site administrator, you can prompt individual users to reset their password from the user's page, but you cannot set a password policy until you have verified your domain and configured Atlassian Access.

One option would be to verify your domain, start an Atlassian Access trial, set up a password policy, and then trigger a password reset for all your users. This would force all users to set new strong passwords. Then you could let the Atlassian Access trial expire. Obviously users could then reset their passwords again but it would increase your organizations general password quality as a one-off step.



2 votes
Giuliano C_ Atlassian Team Nov 22, 2019

Hello everyone,

For all the users searching for this information, since October from this year, it is no longer necessary to purchase Atlassian Access in order to set a password policy. As long as you have a verified domain you are free to do so.

More information can be found n our Atlassian Cloud changes the blog from October.

Wish You the Best,
Giuliano de Campos
Atlassian Team

Thanks Giuliano!

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