Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,400
Community Members
 
Community Events
176
Community Groups

What happens if I delete users from Access ?

Hi all,

My customer wants to use Access only for one product (JSM) instead of all products.

Can he decide which products and users he wants to use via Access?

And what happens to the product if there are not in Access. I believe that they can use the products further, right?

Background:

They evaluate and use JSM Cloud for five users, so they only need five users for Access. But in another department, they use Jira Cloud as well, and of course, through the verification from Access, the users from this product count as well. So they now have 26 instead of 6 users.

Is that a problem to delete or remove the product and the users from Access?

1 answer

1 vote

Hi @Astrid Sieben 

On the user management side - Atlassian Access is only available per domain - you cannot select which products and/or users you want to enforce

Ref: https://support.atlassian.com/organization-administration/docs/what-is-an-atlassian-organization/#Atlassianorganizations-Manageuseraccountsforanorganization

You can also chose to have Products as part of your Access Organisation, however that centralises billing and management of the product, not the users within that product.

CCM

Thanks, @Craig Castle-Mead : That was my understanding, too. So thanks for confirming.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events