Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Verify a domain: Name/Host/Alias can not be blank

Hi Folks,

I'm trying to verify my domain over DNS as for these set of instructions:

https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html

Point 5 states:

Your DNS record may have the following fields:

  • Record type: Enter 'TXT'
  • Name/Host/Alias: Leave the default (@ or blank)
  • Time to live (TTL): Enter '86400'

Unfortunately my domain does not accept a blank Name/Host/Alias and it comes back with an error:

“A zone name must be a domain name, and can include a period at the end.”

If I use only @, system auto-complete it with @.mydomainname.com.

In addition, my DNS host has already a record called: mydomainname.com.

What should I do?

Should I use mydomainname.atlassian.net ?

Thank you

Marco

1 answer

0 votes

Hi @Marco , 

Each DNS provider is a bit different in how they handle specifying TXT records on the root domain.

Are you able to share who your DNS provider is and it's possible we'll be able to provide more specific instructions on your configuration? 

When you attempt to add TXT most providers specify how to correctly associate the TXT entry with your root domain .example.com

For Example, here's the same record in two different DNS provider systems: 

AWS Route53

Screen Shot 2020-01-17 at 12.53.05 PM.png

 

Cloudflare

Screen Shot 2020-01-17 at 12.50.45 PM.png

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

455 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you