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Verified my domain, but still cant confgure the products

Ive verfied my domain and on the admin panel under "Directory" and "Domains" I see my Domain listed with the green "Verified" txt, so looks good. I manually checked DNS and could see my TXT record from a number of public DNS servers, the TXT record is still valid and not been removed. However when I go to configure the SSO, for example I click through to "Security" and then "SAML single sign-on" I still get the below message "

You need to verify a domain

To enforce SAML on your managed accounts, you need to verify a domain."

 

 

Am I missig something?

I am on a trail (its a valid trail) and It did ask me to claim all the users, Ive held off as I dont want to migrate all the users as yet until we complete the trail and testing.

Thanks

RG

 

 

1 answer

1 accepted

From experience I believe the message is misleading, to enable SAML you need verify the domain AND to claim the users.

Yep that did the trick! 

 

Managed to get the SSO up and running the documentation between Atlassian and Microsoft could do with being more acurate but got there in the end.

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