Using Atlassian Access

[Sajit Nair]

Hi Community,

A customer wants to 'test out' Atlassian access before they pay and start using it.

They want to setup Single sign on using Atlassian Access for 6-7 users from the entire users list who will rate the experience and then recommend whether they should purchase for org or not.

Is this possible ?

My understanding from @Angélica Luz response at https://community.atlassian.com/t5/Atlassian-Access-questions/Use-MFA-without-purchasing-Atlassian-Access/qaq-p/1833603 

..is that the customer can not claim and manage specific accounts.

Can someone please help clear the confusion ?

Cheers.

[Dirk Ronsmans · Accepted solution]

Hey @Sajit Nair ,

You need to first understand the difference between claiming a domain and making them managed accounts vs using Atlassian Access.

While Access needs managed accounts, claiming a domain does not mean they all will be using access.

https://support.atlassian.com/user-management/docs/what-are-managed-accounts/

https://support.atlassian.com/user-management/docs/manage-your-organizations-atlassian-accounts/

So step one would be to claim the domain and claim the accounts. (this is free/included in your instance subscription)

After that you can trial/enable Atlassian Access and create a separate Authentication Policy (https://www.atlassian.com/software/access/guide/authentication-policies) for those 6-7 users. On that policy you can enable SSO/MFA then but the other users which remain in the default policy will not notice anything.

[Sajit Nair]

Thank you @Dirk Ronsmans