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Users Added without Admin Knowledge

Eric Vormelker
Eric Vormelker Nov 09, 2020

We have recently had two users added to our Atlassian account, and no-one with Admin rights on our account added these users. They happen to be others within our agency -- but our agency has two separate accounts. They should have been added to the other Atlassian account. Have we found a bug?

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Dave Meyer
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 11, 2020

Hi @Eric Vormelker ,

There are several ways users can be granted access to a site beyond direct invitations from an admin. I would review this document to see if any of these other features are enabled (in particular, the "Approved domains" option: https://confluence.atlassian.com/cloud/specify-how-users-get-site-access-744721636.html

Regards,

Dave

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Eric Vormelker
Eric Vormelker Nov 12, 2020

Thanks Dave. That looks like it was probably the issue.

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