It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Username & password still working after SAML/SSO integration

After configuring SAML for SSO,  and provisioning the app for users in Okta. Launching the APP from the Okta dashboard reflects an error and to try to login again. It allows me to use username/password. This is true in Chrome or Incognito Chrome.

How do I enforce SSO to be the ONLY method to authenticate?

1 answer

0 votes
Dave Meyer Atlassian Team Aug 24, 2020

@Joy Knox if you've configured SSO, it should be strictly enforced on all your organization's managed accounts (users with email addresses on a domain you've claimed).

If you're seeing behavior where this is not the case, I would recommend contacting Atlassian support, as this is a security risk and not intended behavior.

We had users configured before SSO, it seems like the users created before SSO aren't working and only new users provisioned thru SSO are connecting via SSO. But what's frustrating is that both User/pass and SSO are working and not requiring SSO for all access.

I'll create a support request.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Atlassian Access

We're launching improved navigation for admins

Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...

579 views 0 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you