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User management API rate limit

Andrey Popov August 27, 2021

Hello folks,

I'm trying to figure out how to check for user-level API keys and i'm not finding the ability to request this data in bulk (I need to do this prior to deactivating a bunch of accounts in Atlassian Access).

This would be fine as I'd just send 1000+ API requests (user management API) in quick succession, however, I'm running into code 429 issue (rate limit exceeded) after sending ~45 or so requests... this is really strange because I was able to send over 1700 "deactivate user" requests (orgs API) in quick succession without any issues.  My problem is that I can't neither send an array of userIDs, not can I send single userID requests in quick succession.

Is waiting X number of seconds between each single userID request really my only option here?

Thank you,


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