I have two emails associated with the same Jira account, which I think is only important because it explains how I'm able to see the Atlassian admin page even though I can't log in from one of my emails.
I also have two questions:
We set up access for my new email and gave me Org&Site Admin access. I can log in with my old email and see from the admin page that the new email is registered and has its privileges:
But I can't log in with that account. Depending on how I try to log in, I get an endlessly spinning (loading) wheel or an error that says I have the incorrect password. I've gone the create a new password route twice and it doesn't fix the problem.
Ideally, I would not have added a new email address for a new account; I would, as admin, have changed the email associated with my original account. However, though I am listed as an administrator, I also somehow lack administrator privileges. Specifically, when I hover over the "Login as user" icon, a popup appear that states "You do not have enough privileges to log in as this user." How can this be? I am this user.
Thanks in advance for any help.
Hi Community! Thank you to all those who joined our What’s new in Atlassian Access webinar last week! We received so many great questions about existing functionality and newly released features of...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events