Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to use API token in python script


Hello all,

I need to disable 900 Atlassian cloud users, I followed

I generated the API token for myself and using in a python script to test it, but I am getting error "{"code":401,"message":"Unauthorized"}". I have site admin access as well as directory admin access. I am able to disable the users via Atlassian portal. My token is also showing as valid in portal.

My code:

import requests
import json

url = ""

headers = {
"Content-Type": "application/json",
"Authorization": "Bearer MyApiToken"

payload = json.dumps( {
"message": "Disabling Users who have left Company"
} )

response = requests.request(


2 answers

1 vote
Dave Meyer Atlassian Team Feb 05, 2020

Hi @Balaji Shinde , did you follow the instructions here to generate your API token?

It's important to understand that the organization API key is not the same as a personal API key.

Hi @Balaji Shinde ,

This is the API you're looking for api-group-Users , although there isn't a way of deactivating users in cloud at the moment.

Authenticating to this you'll use your username and api token as the password.

Dave Meyer Atlassian Team Feb 05, 2020

Hi @edwin I think @Balaji Shinde has the correct API, this is indeed a new API that we provide to organization administrators for deactivating accounts across all Atlassian products. Deactivating accounts for users that have left the company is the type of scenario it's designed for.

Like edwin likes this

Gotcha, thanks for the clarification @Dave Meyer !

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

456 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you