Unable to use API token in python script

Balaji Shinde February 5, 2020

Hello all,

I need to disable 900 Atlassian cloud users, I followed https://developer.atlassian.com/cloud/admin/user-management/rest/#api-users-account-id-manage-lifecycle-disable-post

I generated the API token for myself and using in a python script to test it, but I am getting error "{"code":401,"message":"Unauthorized"}". I have site admin access as well as directory admin access. I am able to disable the users via Atlassian portal. My token is also showing as valid in portal.

My code:

import requests
import json

url = "https://api.atlassian.com/users/FirstName.LastName@MyCompany.com/manage/lifecycle/disable"

headers = {
"Content-Type": "application/json",
"Authorization": "Bearer MyApiToken"
}

payload = json.dumps( {
"message": "Disabling Users who have left Company"
} )

response = requests.request(
"POST",
url,
data=payload,
headers=headers
)

print(response.text)

2 answers

2 votes
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2020

Hi @Balaji Shinde , did you follow the instructions here to generate your API token? https://confluence.atlassian.com/cloud/create-an-admin-api-key-969537932.html

It's important to understand that the organization API key is not the same as a personal API key.

0 votes
edwin
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February 5, 2020

Hi @Balaji Shinde ,

This is the API you're looking for api-group-Users , although there isn't a way of deactivating users in cloud at the moment.

Authenticating to this you'll use your username and api token as the password.

Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2020

Hi @edwin I think @Balaji Shinde has the correct API, this is indeed a new API that we provide to organization administrators for deactivating accounts across all Atlassian products. Deactivating accounts for users that have left the company is the type of scenario it's designed for.

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edwin
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February 5, 2020

Gotcha, thanks for the clarification @Dave Meyer !

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