Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to connect to gsuite

I'm getting an error in the atlassian access Directory -> G Suite page saying "Unable to Connect with G Suite - we don't recognize your credentials". When I click "reconnect to gsuite", and authenticate with Google, an error quickly pops up "not okay: nonOrgTenantsExist". How do I get past this error so that setup options become available? 

1 answer

0 votes
Jonathon Yu Atlassian Team Nov 17, 2020

Hi Ben, can you raise a ticket with this issue for our support team? I've never come across an issue like this before, and it sounds like something we'd want to investigate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

We're launching improved navigation for admins

Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...

916 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you