Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Two-step verification page shows up at login even when 2FA is disabled


Hello community,

I have (temporarily) disabled the 2FA in my Atlassian account after the TOTP code from Google Authenticator was continuously rejected as invalid when attempting to login to my account. Now even several hours after deactivation I still get prompted to enter a Two-step verification code.

Is this a known issue?


UPDATE: this is of course not related to the _Atlassian Access_ product, it is a generic issue.

1 answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,153 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you