I had a problem in this topic, as well. I have an Azure trial subscription, with AD and DNS zone to have ability modify DNS records. I pasted in the right txt line to records.
[Screenshot removed by moderators]
But in the admins portal I cannot verify this domain. How can be it?
Hello @Attila Salanki,
Thank you for reaching out to Atlassian Community!
I can see that the verification is still in progress.
Are there any errors on the Domain's page on the Organization?
For more details, please check the documentation below:
Depending on your DNS host, it may take up to 72 hours for your domain to verify and DNS changes to take effect, which is why the domain in the Domains table will have an UNVERIFIED status. After 72 hours pass, click Verify domain next to the domain you want to verify and from the dialog that appears.
Once you have verified your domain, your domain will be in a verified state but you will not have claimed your user accounts. The next section covers what to do when you land on the Claim accounts screen.
Thank you for the details, Attila.
Checking the details of the domain, it seems that it has an issue with the subdomain configuration on Azure.
nslookup -type=SOA attilasalanki1983gmail.onmicrosoft.com
** server can't find attilasalanki1983gmail.onmicrosoft.com: NXDOMAIN
Please, follow the steps of the documentation below and try to verify the domain again:
Thank you for the information, @Attila Salanki.
Since it's returning that error "server can't find attilasalanki1983gmail.onmicrosoft.com: NXDOMAIN", further searching, we believe that it could be related to the private azure DNS zone, because since it can't find that domain, it seems that it's not public.
I didn't find any similar case where the domain looks like yours. The cases related to onmicrosoft.com domain are usually @domain.onmicrosoft.com.
I saw that you created a ticket with our support related to the same issue and they suggested to contact Azure support and I would suggest the same because it is a configuration on the Azure side that is preventing the domain from being verified.
Please, reach out to them so they can help you with the configuration.
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
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