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Set & Update Jira Cloud User Properties with SAML (not SCIM)

Hi everyone,

With my identity provider configured for SAML, I'm able to update some user properties (firstname =, lastname =

My identity provider is not SCIM compatible so I'm trying to workaround this by setting fields like "Job title" or "Organization", so I that I can then dispatch the users in the right groups.

Is it doable ? With Atlassian Access, can I map attributes besides mail & names ? If so, what are their SAML Attribute Name please ?

Thanks in advance,



2 answers

0 votes

Hi Dylan & Tobias,

Currently, our SAML implementation does not support syncing attributes apart from names and mail. 



Narmada Jayasankar

Principal Product Manager, Atlassian Access

Hi @Narmada Jayasankar , thank you for your reply. I am in the same case of Dylan and Tobias.

Please does Atlassian plan to include other attributes on later version of Access ?

Kind regards.

Thanks Eddy and Narmada.

I concur, it's true that mapping the basic user properties (Organization, Job title, Department...) would make of Access a better solution for integrating quite a number of identity providers. I think it could extend your reach and that it's worth considering.


Hi, we have the same issue. Were you able to solve this?



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