Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Removing an Org and Site Admin


I am an Org & Site Admin trying to remove an Org & Site Admin who recently left our company. When I go to, it takes me straight into my organization's settings that start with Users. There is no options for Administrators. The help tip for removing the user from the admin group gives the same instructions as you, so I don't know why I'm not seeing it. Did the interface change, or am I doing something wrong?

1 answer

0 votes

Hello @Laura Minniear,

Thank you for reaching out to Atlassian Community!

Checking the details of your site, I can see that you have two site admin accounts, but only one of the accounts is an Org admin.

Since the community is public, I will not post your entire email here, but I will add some details for you to identify the correct account to access 

1. Site admin only:

2. Site and Org admin:

On an incognito window (just to make sure that there will be no conflicts between accounts), please, access using the second account and then access

After that, click on the Organization name and go to Settings > Administrators.

Screen Shot 2021-02-02 at 10.49.29.png

If you have any other questions regarding this matter, please let us know.

Kind regards,

Thank you! Logging out and back in that way worked.

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

See Atlassian Access in action - Live Demo

Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...

104 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you