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Remove site admin

I created a site admin/organization owner manager@dg.com.  When I go to site-admins, Remove is greyed out.  How do I move forward? 

I've logged in as an alternate site-admin and the original email manager@dg.com is still greyed out.

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Prince Nyeche
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 03, 2020

Hi @Manager DGP 

Welcome to community! to remove a site-admin, remove the user from the group "site-admin". Then navigate to your Org Admin panel and remove the user email as "Org Admin" before attempting to completely remove the user from the User Management.

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