You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
We have a serious problem. We started a Free Cloud account to test Jira and the admin of the initial organization left the company on bad terms. We have no way to recover the organization, since your email is with the @Gmail domain. It is very important for us to be able to regain control and this person does not collaborate with us. We need help!
Hi @Mauricio Pintado ,
welcome to the Atlassian Community!
I’ve marked this question for Atlassian team to check this, but I really don’t know whether they will be able to help you as it will be difficult to prove you are an owner.
OK Hana, thank you very much. I await the communication. I think it is possible to be able to demonstrate the ownership of the organization, since all the assigned users are with the @zafrales domain of our company. Even the person listed as an administrator of the organization, also has a corporate email apart from Gmail.
Thanks for everything.