Hi dear allI'm trying to setup users provisioning from Azure AD to Atlassian Cloud using Access, using this tutorial. However, have some trouble with the mapping. I guess the only mandatory property for User is emails, right? What am I doing wrong with my mappings below?

Why my jira and atlassian user count is different

PFA attaced snap Screenshot 2022-11-28 142012.png

1 vote

Answer accepted

The mail object from Azure (Source value) is not supported. Change it to userPrincipalName and you will be fine.

I had the same issue before.

Jira mail.PNG

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super, thanks :)

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