What happens to existing users @domain1.com when the domain is removed from approved domains?

[Deleted user]

We have added a new verified domain added, let us call it Domain2.com and have renamed most users accounts from user@domain1.com to user@domain2.com. Some are still trying to use their old accounts to log in therefore new duplicate accounts are being created: user@domain1.com. 

We want to prevent @domain1.com accounts from being created, but still, allow existing @domain1.com accounts to work until we change them. 

Can Domain1.com be removed from Approved domains under Site Access, without affecting Domain1.com users? 

[Jimmy Seddon]

Hi @Ikenna Nwankpa,

Welcome to the Community!

If you can't see the Directory tab, then you are likely a "site administration" not an "organization administrator".

I'm an Org Admin for my personal Atlassian Cloud instance and I can see it.  But I'm only a Site Admin at work where I cannot.

I hope that helps!

-Jimmy