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Users Added without Admin Knowledge

Eric Vormelker
Contributor
November 9, 2020

We have recently had two users added to our Atlassian account, and no-one with Admin rights on our account added these users. They happen to be others within our agency -- but our agency has two separate accounts. They should have been added to the other Atlassian account. Have we found a bug?

1 answer

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Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2020

Hi @Sara Creenan _M_T_ ,

No, if you deactivate a user's Atlassian account it is not billable for our products or Atlassian Access. https://confluence.atlassian.com/cloud/manage-your-bill-for-atlassian-access-948237309.html

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