Temporarily exclude users from two-step verification

[Marie Östberg]

When I click on Manage Account - I get this text " You have no managed users. Your organization does not have any verified domains. Complete the domain verification process to manage accounts in this organization".

I cant perform step 2 in the instruction - any idea how to act?

1. From your organization at  admin.atlassian.com, select Directory and then Managed accounts.
2. Find the user's account, perhaps using the available filters, and click Edit account.
3. Choose Options > Exclude from two-step verification.

[Prince Nyeche]

Hi,

Without domain verification, you cannot manage the users and they will become unmanaged, so provisioning via any identity provider won't work. Also, with Atlassian access there are billable accounts and non billable accounts. When you claim a domain and manage users, it doesn't necessary make all the accounts billable expect you've explicitly provided one or more applications to those users.

If that's the case, you might want to disable those 430 users since 70 are only required. However, if any of those users use your domain and have application access to one of your product within your organisation then they become billable.