Remove org&site-admin as a site-admin

[Sen Xu]

"This user is a organization administrator, and their privileges cannot be modified."

I have searched and looked at all post relevant to this topic and nothing works. The only potential solution was to trigger a password reset but we also have turned off the org/site-admin's email from our company email server.

I am not on the free tier, I am part of a company that is using the paid tier version of JIRA Cloud.

[simoncookes]

Atlassian support needed to make me an Org admin on Atlassian's side so I could do this. Done now.

[Angélica Luz]

Hello @simoncookes,

Welcome to Atlassian Community!

I can see that you are the only admin for "Larki" organization, so you should be able to see the details.

Would you mind sending us a screenshot of how the organization looks like for you? Just make sure to hide private information.

When clicking on the organization, it should show this on the top:

Then on Settings > Administrators, you can add other administrators.

Regards,
Angélica