Received mail "Your Atlassian account has been deactivated"

[nithya anand]

Hi,

Received below mail from Atlassian 

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An admin from "company name" has deactivated your account

Hi Help Bat,

It looks like an admin from "company name"  has deactivated your Atlassian account.

To access Atlassian products again contact your admin to reactivate your account or create a new Atlassian account using a different email address.

Can anyone help how to resolve the issue

Thanks

[Dave Meyer]

Hi @Edwin Lloyd-Jones 

If I enable SAML will it change it for all users or just the users I assign to the Azure AD Enterprise Application?  Essentially enabling a split login some users on SAML some using Atlassian username and password.

When SAML is enabled it is enforced on all managed accounts on your domain, so all user will be redirected to Azure to log in. If they are not assigned to the Azure AD Atlassian Cloud application, they will not be able to log in. If you need to test SSO before rolling it out to all users, we recommend you set up a separate organization, verify a test domain (like test.acme.com) and test out SSO with a dummy user with an email address on that domain.

My assumption based on other questions asked in the forum is that if the users do all switch to SAML it has no impact on their access to 3rd Party Jira and Confluence platforms it just changes their login screen.  I guess what I am asking is do I need to ask those 3rd Parties to do anything on their end.

That's exactly correct, it only changes how users log in and does not affect their access to any individual tenant. There isn't necessarily any reason why you would need to contact the administrators of those instances.

Hope this helps.

Dave