Why 2 orgs after testing Access?

[Michael Corcoran]

We started a trial of Atlassian Access and now we seem to have 2 similarly named organizations. How did that happen and which is the active one? Will we get billed for 2?

[Dave Meyer]

Hi @Darren Groom,

While users may have had their access removed from repos that you control in Bitbucket, a user's account is still considered active in Bitbucket, as their may have had access to other repositories as well. If these users have left your company, the simplest thing to do is ensure that their account is disabled from the Managed Accounts page. https://confluence.atlassian.com/cloud/deactivate-a-managed-account-961259517.html#:~:text=Deactivate%20accounts,account%20you%20want%20to%20delete.

If you want user accounts to be automatically deactivated when they are deleted in Okta, you need to ensure user provisioning with Otka is enabled. https://confluence.atlassian.com/cloud/configure-user-provisioning-with-okta-957492956.html

Cheers,

Dave