A customer wants to 'test' out Access before purchasing it.
They want to set it up for some users (5-6) in an instance of 200-300 users who will set it up, experience single sign on and provide recommendation as to whether they should invest in it or not.
I believe, as per @Angélica Luz reply in post below, its not possible to manage specific accounts..
The connection is initiated from Bitrix24 side. You may reach out to Bitrix24 Support so that they should be able to check and help you understand what's causing the issue.
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