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User properties (=account details) from Atlassian Access

Róbert Szabó
Contributor
March 23, 2020

Hi Guys,

is there a way to use the user attributes synced from Azure AD to Atlassian Access in Jira automaiton or JQL? (These user related information also known as account details in Jira cloud)

https://confluence.atlassian.com/cloud/user-provisioning-959305316.html?_ga=2.145284535.261953757.1584949045-1049788169.1564737779

You can update these user attributes from you identity provider:

  • Display name
  • Email address
  • Organization
  • Job title
  • Timezone
  • Department
  • Preferred language

 

I found some promising signs like reporter.properties expression in JQL or the smart values in the new automation, but I couldn't make use of them. 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/

One use case would be to use the reporter's department attribute from AD to auto assign the issue.

Any help would be appreciated!

Robert

1 answer

0 votes
Nathan Smith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2023

Hey @Søren Myrrhøj Svenningsen 

It sounds like this is related to the Automatic User Provisioning that's available with Atlassian Access so I'll move this question over to the Access space to get you the best answer on this.

Michael Aglas
Contributor
September 1, 2023

and so we get no answer at all

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