i have setup SAML with Azure and on the Azure side it comes back successful with: Azure AD successfully issued a token (SAML response) to the application (service provider). If you still can’t access the application you need to contact the software vendor and share the information below. but when i go to my company's site page we now get an error saying:Hmm... we're having trouble logging you in. You'll need to talk to your Organisation admin - tell them we sent you, and that there appears to be an issue with the SAML public key used for your SAML single sign-on configuration. i read somewhere that it could be because i copied the certificate from the txt file and then paste into the public key field within atlassian but i can't get passed this error to check the configuration within atlassian.

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Cannot sign-in after applying SAML

Single Sign On - Email Domain Change

We use Atlassian Access, Jira, Jira Service Desk & Confluence and have configured SAML Single Sign On.

We are soon to change our primary email domain used by our SAML service. Will this break our existing Jira configuration? What do we do to migrate all users to the new email address?

Many thanks.

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i've managed to resolve this.

For anyone wondering, i disabled the SAML on Azure side, added my gmail account and assigned it site admin and org admin. Then i was able to sign into atlassian to troubleshoot during the SAML setup.

to fix the issue with the public key i just recreated the public key.

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Single Sign On - Email Domain Change

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