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Problem with SSO with Azure AD

Robert Stead
August 4, 2020

Getting error below, tried to setup for the first time last night and I think I stuffed up something.

 

AADSTS700016: Application with identifier 'https://auth.atlassian.com/saml/21466960-f66a-48ab-8b65-59ba9dd03432' was not found in the directory '1b7e008e-8d66-427b-9e8a-a91aa2d75bcb'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.

I can't login to create a support ticket, anyone able to assist.

 

Thanks

2 answers

1 accepted

8 votes
Answer accepted
Jon Schupbach
Contributor
October 6, 2020

It worked, you have to create a password by going through the prompts and "resetting it". After that, you can start over and switch emails with that new password.

Jacques Muller
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January 30, 2021

Cheers for this...Really helped me out.
I could not access my repo in Bitbucket from the command line due to the link between my Atlassian account and my Google account.

Jon Schupbach
Contributor
February 1, 2021

Glad to hear it!

0 votes
Jon Schupbach
Contributor
October 4, 2020

I have the same problem, did you figure this out?

terzogenito
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October 5, 2020

Hi @Jon Schupbach - Unfortunately I don't have an answer yet. If I find one not listed here, I will definitely post it.

Thanks  

Jon Schupbach
Contributor
October 5, 2020

Something I am thinking that may work is clicking on forgot password or reset password, then it will send the reset to the new email address. After you created a password for the new email then try again. I can’t try this yet because they froze me out for 24 hours.

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