Org & site admin for another user on Jira Service Desk (Cloud version)

[Cristina Roldán]

Hello everyone,

I'm experiencing a problem on Jira Service Desk (Cloud version). I'm the Org & site admin for my organization and I have to change it to another user.

I've seen solutions for Jira Software but not for Service Desk and I don´t know what can I do.

Could you please help me?

Thanks in advance!

[Angélica Luz]

Hello Callum,

Thank you for reaching out to Atlassian Community!

The details you mentioned are related to User management where a site administrator can manage users and products.

If you are the Organization admin for the site you are accessing, then you will see a label next to your name and the options to access the Organization settings on the top.

You can access all organizations where you are an admin on admin.atlassian.com.

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica