Not able to set up SAML SSO because I am unable to verify my domain.

[Jennifer_Saylor]

I set up a site and verified my domain, unfortunately I was completely locked out of that site because a saml setting was wrong and I did not create a user that was not a member of the domain as a back door back in. I was unaware I needed to, but now I am. So I had that site deleted and created a new one. I can not verify my domain on the new site, because it says the site is already verified on another site. I contacted support and was told to submit this to the community for help.

So please, I need help. I can not move forward to set up SSO without being able to verify the domain. 

[Dave Meyer · Accepted solution]

Hi @Eric Vormelker ,

There are several ways users can be granted access to a site beyond direct invitations from an admin. I would review this document to see if any of these other features are enabled (in particular, the "Approved domains" option: https://confluence.atlassian.com/cloud/specify-how-users-get-site-access-744721636.html

Regards,

Dave

[Eric Vormelker]

Thanks Dave. That looks like it was probably the issue.