Jira can't delete this account AUTO-RENEW

[David Lim]

when I trying to delete a Jira account, it prompting me this error:

You can't delete this account

The account for XXXX XXX XXX can't be deleted because:

• This account is related to active accounts that are set to AUTO-RENEW

[Dave Meyer]

Hi @Michael Corcoran ,

An organization would have been automatically created when you created your cloud site, but if you started a trial of Atlassian Access directly from atlassian.com, it's possible that you created a second one.

You can see all the organizations you're an administrator of by going directly to admin.atlassian.com

If there's an active Atlassian Access subscription (whether trial or fully paid) it should be apparent from this screen:

We recommend having your linked site under the same organization where you've claimed your domain and have an Atlassian Access subscription. If you've already claimed your domain, you can follow these instructions for transferring your site from one org to another: https://confluence.atlassian.com/cloud/transfer-products-to-another-organization-967318518.html

[Michael Corcoran]

Looks close to what I need but that link doesn''t work

[Dave Meyer]

@Michael Corcoran sorry I think I accidentally deleted the last character in the URL. Here you go https://confluence.atlassian.com/cloud/transfer-products-to-another-organization-967318518.html