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Is it possible to create more than one organization in admin.atlassian.com for Jira Cloud

Natalia Lezhai
Contributor
January 24, 2019

We have a testing Jira cloud now, and want to create a new organization too use Access in admin tab. But I don't see any button where I can create a new separate from our product organization. 

Thank you

1 answer

1 vote
Andy Heinzer
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June 11, 2020

Hi William,

I understand that you have concerns in regards to user account changes in G Suite and how that is reflected Atlassian Cloud products like Jira. 

Provided that your Cloud site has followed the steps in Connect to G Suite, and the changes to these accounts are just the usernames, then the Atlassian Cloud will sync these changes from G Suite every 4 hours. This is also mentioned in Manage G Suite users and settings.

The end users shouldn't have to do anything differently.  Although if G Suite is not connected, then when changes happen to those accounts Jira Cloud doesn't know anything about those changes yet.  In that situation, I would expect that Jira could create a new account for that user instead of just renaming their existing account.

I hope this helps.

Andy

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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