If I add my domain to the Cloud product, do we have to pay for ALL users in my domain?

[GC Automation]

We have over 100 users in our domain. Setting up the Atlassian Cloud product to use AD integration hints that I may have to pay for all users when I only want ~20 (one division) to access the Cloud products.

Can someone clarify?

[Jimmy Seddon]

Hi @Dirk De Mal,

Welcome to the Community!

From the documentation there are a couple of caveats with setting up a non-billable policy. 

First, if you have User Provisioning enabled and user coming from user provisioning cannot be included in the non-billable policy.

Once you have converted an authentication policy to a non-billable policy, any user you add to that policy will not be able to use SSO authentication and you can't enforce two factor authentication for them.

They will be treated as if Atlassian Access has not been setup for those users.

I hope that helps!

-Jimmy

[Dirk De Mal]

Hi Jimmy,

Thanks for the info.

Made it much clearer for me.

Kind regards,

Dirk