IdP control of the nickname property of a user profile

[michael]

Users exist in both the "Users" tab and "Managed Accounts" tab of admin.atlassian.com.

In the "Users" tab if I select a user I can see their "Nickname" field and when I hover over it, there is a tooltip saying "This is a managed account. You can update their details to make this profile more consistent and easier to identify.". When I click on "Update Details" it takes me to the "Managed Account" details page for the user, and there is no place on that page to change their nickname.

Alternatively if I click on the user from the "Managed Account" tab, it takes me to the same "Managed Account" details page.

All of the fields on the page except for "Based In" are marked as "Synced from identity provider." and the nickname is not visible on the page.

Similarly in the User Provisioning documentation there is no reference to a nickname field.

Is there a way to edit the nickname field and sync it from Okta via user provisioning?

Is there another way to edit it as an admin?

[Prince Nyeche · Accepted solution]

You need to set the id in an array as a number. The organization field is capable of containing other organization values, so as an array it just needs the value of the organization id. e.g

--data '{
"fields": {
  "summary": "This is createdvia an API call",
  "issuetype": {
    "id": "10285"
   },
  "project": {
    "key": "xxx"
  },
  "customfield_10500": [4]
  }
}' 

[Jeroen Gouma]

Thanks a lot, this solved my issue!