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How to stop community.atlassian.com from logging me in with the wrong account?

Robert Lauriston
Contributor
November 4, 2020

Somehow community.atlassian.com has started logging me in on my home computer using my work account. If I log out, it immediately logs me back in with the work account. I deleted the work account from Firefox. How do I make this stop?

4 answers

0 votes
Stephan Salat
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November 9, 2022

PLEASE DELETE

0 votes
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 9, 2022

@Stephan Salat you should be able to create a support request with a separate Atlassian account (like a personal email) and our support team can help you.

0 votes
Sandy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2021

Hey @I Broke It , if you ever find that you need to test SAML in the future, you can set up a separate authentication policy specifically to test SAML before rolling out to the wider organization. More information can be found here in the Access product guide. Hope this helps!

Aniruddha Mallik _Ani_
I'm New Here
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September 8, 2021

@Sandy I have a similar issue and I am unable to login with my company account to even raise a support ticket. Can I get assistance from your team to regain access to our JIRA?

Thanks,
Ani

Sandy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2021

Hey @Aniruddha Mallik _Ani_ , just use that account you're currently logged in with to raise the support ticket. The team will help you out!

0 votes
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 14, 2020

Hi @I Broke It ,

Just create a support request (you can use the account you used to post this question) and our support team can help you out.

Aniruddha Mallik _Ani_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2021

@Dave Meyer  I have a similar issue and I am unable to login with my company account to even raise a support ticket. Can I get assistance from your team to regain access to our JIRA?

Thanks,
Ani

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