How to enable sso for new users coming from AD sync to jira automatically

[charan kumar]

Hello team
Jira and AD have been connected, and AD user provisioning groups have been created. that AD groups were added as default groups for product access. Therefore, if we add any user to AD, that user will gain access to Jira and Confluence. However, they do not receive the SSO feature. I noticed the authentication policy, however we must manually add users to it. I don't want to carry things out by hand. Once a user is added to an AD group, SSO and jira access are automatically granted to them. Would you kindly consider my request?

[Angélica Luz]

Hi Kalyani,

Welcome to Atlassian Community!

I’m afraid you can’t remove this information since the trial has ended. The options now are to cancel your subscription which will delete all information from your site or you can switch to the free plan.

Also, I saw that the emails were sent to Vijay (the main billing contact) informing the estimation and confirming the Order.

To cancel the subscription, Vijay must log in to my.atlassian.com > Licenses and click on “Cancel subscription” for the desired site.

If you still want to use Jira, you can switch to the Free plan. For that, the site admin must go to Administration > Billing > Manage subscriptions > Change and select “Free”.

Below are the differences between the plans:

Regards,
Angélica