How to designate a user is a contractor

[Dan W]

How do you designate a user is a contractor with company name in a way that is searchable in Jira.

We have a team that needs to run reports on distribution of work between contractors from company x and company y and our team members.  Previously they were able to accomplish this since the company name was added to the display name.  The display name standard was changed in our company and the display name no longer contains the company name.  

How do you keep track of your contractor accounts and the companies they work for?  In a way that is searchable in Jira?

[Jimmy Seddon · Accepted solution]

Hi @Jerry Geyer,

Welcome to the Community!

I think the best way to try and describe things is to think of it as two levels.  The organization level is where you are provisioning users from Azure AD.  This defines the entire list of all users that have the ability to access one of more Atlassian Cloud applications.

Then, you have each application level which has a "product access" tab (you can also get links to each of these from the product access tab in the user provisioning section of the organization).

From the product access tab for each application you can define what groups have access to that application.

Now if I understand correctly you have added a single group within AD, so this is where you have some administrative choice.  You can create additional groups in AD and use those to control application access, or you can create an access group within each application (Jira Software by default uses 'jira-software-groups') and you can add provisioned users to these application access groups via Atlassian Access.

I hope that helps!

-Jimmy