How to Move from G Suite Sync to Atlassian Access

[Rich Kirkpatrick]

What are the steps & impacts of moving from G Suite Sync to Atlasssian Access (AA)?  G Suite Sync only allows users to be synchronized & access to be granted against.  We want to move to Atlassian Access to gain the ability to do this with Groups, however we currently have G Suite Sync setup.  On the User Provisioning page of AA, we are simply greeted with a "You must disconnect G Suite" message.  Has anyone gone down this road before?  Does this mean a complete teardown and rebuilding of our existing Confluence and Jira sites?

[RMahajan]

Hi mbitzis,


If your organization is Atlassian partner, then you are able to access the enablement academy. But for that you need to login your company email address. Even after login if you are not able to access then, you have to raise a support ticket to Atlassian for this issue here is the link to create a support ticket https://support.atlassian.com/contact/

Hope it will help you.


Thanks,
RMahajan-Empyra