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How many Atlassian Access do we need to apply for ?

KAZUMA MARUBAYASHI
February 7, 2022

Hello.

Now we are thinking about using Jira Work Management by 30 people  and also using SAML with Atlassian Access.

I just wondering , how many Atlassian Access accounts do we need ?

Because we worry about other Active Directly users, our Active Directly has 70 people. But actually we will use Jira by 30 people. Thus we don't need to take care about Atlassian Access for other same domain users, is it correct ??

3 answers

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Answer accepted
Ed Letifov _TechTime - New Zealand_
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July 22, 2022

Hello, @jorge.carvalho 

Atlassian Access can only enforce security controls onto the accounts from the domains that you've claimed/verified i.e. "yours".

As such there is nothing you can do with external partners, unless you give them accounts in one of your verified domains.

A good practice is to make their domain distinct from your main one, but keep in mind the resulting email must be usable i.e. reachable – since Cloud will attempt to verify the account by emailing with a link.

jorge.carvalho
July 24, 2022

Thanks Ed.

Disappointing, but thanks for letting me know.

Cheers

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Jeffrey Ambler
September 9, 2022

Thank you!

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Aditya_miniOrange
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July 22, 2022

Hi @jorge.carvalho 
Welcome to the community.

As I understand you want to implement SSO for external customers/partners whose domain you do not own. Please correct me if I am wrong.

We may be able to offer an effective solution for your use case. Please reach out to us at atlassiasupport@xecurify.com and we can discuss the same in detail.

Thanks,

Aditya

jorge.carvalho
July 24, 2022

Thanks Aditya

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