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How can I add an organization admin when the Administration option is missing from settings?

Rob Horan
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November 12, 2022

Currently, per Give users admin permissions, only an Org admin can add another. The Org admin must follow the steps below:

  1. Log in to your organization at admin.atlassian.com.

  2. Choose Settings > Administrators.

  3. Click Add administrators.

  4. Enter an Atlassian account email address and click Grant access.

The problem I have is at step 2.  There is no Administrators option.

no-admin-option.png

 

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2019

Hello Antje,

Welcome to Atlassian Community!

When a user is added as org admin, after clicking on View organization, you should be able to login to admin.atlassian.com and view the organization.

Just to make sure that we are on the same page, as per I could understand, you are not able to go to Screenshot 2019-09-27_15-17-26-969.png > Administration, is that correct?

If you go to admin.atlassian.com, are you able to see any option?

I checked on my test instance that when an org admin is invited there is no information about invitation pending, so I’m not sure where you are seeing this information, because it only shows on Administration and not in the org.

Regards,
Angélica

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