Hmm... We're having trouble logging you in. after logging with Azure AD SSO

[Deleted user]

Hi,

I configured Atlassian Cloud SSO in Azure AD for my organization to log with SAML. When I am trying to log in the whole progress works with Azure works after login successfully, I get the following error shown on the Jira page:  Hmm... we're having trouble logging you in. Please try again with a different authentication method.

The browse header show also another error: https://id.atlassian.com/login/callback?error=access_denied&error_description=authentication-policy-strategy-mismatch&state=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I tried everything and checked everything from the official Microsoft docs configuring the Atlassian cloud with SAML. https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-tutorial

Can somebody explain and help how to solve my issue?

[Brant Schroeder]

You will have to contact Atlassian support and they should be able to help you with the issue.  you can submit a support ticket here: https://support.atlassian.com/contact/#/