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Having multiple instances of Atlassian

Talha Farooq
October 7, 2022

We are planning to have 3 separate instances having standard licensing subscription of Atlassian within our organisation. 

Is it possible to have same domain for each instance? For example, our domain is @email.com, can this be implemented across multiple instances? 

In case they all have their own domains, for example, @email1.com, @email2.com and @email3.com.

Is it possible to configure SSO while all instances have their own domains.

2 answers

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Jimmy Seddon
Community Champion
October 30, 2019

Hi @Ted Lalas,

Welcome to the Community!

We recently moved to Jira Cloud, but for the past two years we have been running a Jira Server (250) user license connected to our BitBucket Server (100 user license) without any issues at all.

From what I can tell that application link will require users to prove that they have a license in the other application to be able to see information.  It won't prevent either system from working it will just restrict the information an unlicensed user can see.

So to answer your questions directly:

1) Yes you will be able to connect them, no they don't need to have the same number of users to work.

2) Users who don't have a license won't be able to see the information linked form the external system.  Users that have a license in both systems will be able to see everything as expected.

3) Nope.  If you follow the instructions on linking applications and you have your firewall rules set correctly to allow communication between the two systems it would work without any additional setup.

I hope that helps!

-Jimmy

Ted Lalas
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October 31, 2019

That's great news,

I'll give it a try when I get the chance, but it sounds like I won't have any issues.

Thank you so much for the help Jimmy!

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Jimmy Seddon
Community Champion
November 1, 2019

I'm always happy to help!  I hoe things go well for you.

-Jimmy

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Leonie Fischer
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October 1, 2024

Linking JIRA to Bitbucket across different licensing tiers is possible, but it requires careful planning to ensure compatibility. While JIRA and Bitbucket can be integrated through Atlassian's native features, the main concern is that licensing tiers dictate the level of features and user access each platform provides. Users from one platform may not necessarily have the same level of access in the other, depending on the licensing tier. To successfully link them, it's important to review the API integration and permissions settings to ensure a smooth connection without feature limitations.

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