Getting the error "Something's not right. Try again" when setting up SAML SSO

[Ashutosh Srivastava]

We have signed up for Atlassian Access trial ending in about 10 days from now. We had successfully set up SAML/SSO a few weeks ago for evaluation purposes and it had been working fine.

Today, we wanted to update the SAML configuration, but we keep seeing an error with the message "Something's not right. Try again" on the bottom left of the browser page when trying save the configuration.

We are even unable to save the original configuration (without changes). 

There is nothing in the audit logs related to this.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

https://community.atlassian.com/t5/Atlassian-Access-discussions/Automated-User-Provisioning-and-SSO-with-JumpCloud/m-p/2267004#M279 is a good guide to this sort of thing.

[Moises Narra]

Hi and thanks for the response @Nic Brough -Adaptavist- . Thank you for the link also but we're already done on this part. What we need to do now is automate the license issuance for new end users. Same goes to Project assignment.

Thank again,

[Nic Brough -Adaptavist-]

Um, you don't give licences to users.  You add users to groups that are used to allow people into Jira.

You'll need to do that in Jumplcloud if you are using it for the groups as well as the users.