Deleting a user accont

[Nico]

We are enabling Atlassian Access, and under setup I have received a list of users that is billable. Some users have been deleted from Atlassian, but they are still showing up as billable in the list since they have access to Trello or Bitbucket. How can we completely delete the the users? 

[Jimmy Seddon · Accepted solution]

Hi @Jason Sweet,

Make sure that you are actually at the root of your organization when starting these instructions.  If you are at the context of managing one of your sites (Jira, Confluence, etc.) you won't see these options presented.  You will be able to tell this, if you see a "Back to Organization" link under your organization name.

Clicking on that should take you to where you can start to follow the instructions.

I hope that helps!

-Jimmy

[Jason Sweet]

Jimmy, you are the man.  Thank you very much!

[David Vandekerckhove]

Works fine,

Better put this clearly in the official article...

Thanks!