Bulk Update Email Addresses for Managed Accounts in Jira Cloud

[Deleted user]

I am having a difficult time figuring out how to change/update my user's email addresses to match our new email-naming scheme.

We changed our business emails and I am looking to update our Jira logins to match the business email change as well. Right now, I have everything setup via Managed Accounts for the previous domain (@example1.com) but I want to see if it's possible to bulk change everyone's email accounts to @example2.com while retaining all other information. (so that my people don't have to worry about remembering multiple email addresses to login with across different softwares).

Is this doable?

[V J · Accepted solution]

@Sreekrishna B and @Venkatesan tagged for visibility

[Andy Heinzer]

I found a ticket that was created over in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-2945063 where you mention that this has been resolved.

[Joseph Chung Yin]

@Veiko J -

My recommendation is for you to work directly with your Atlassian Account manager to obtain further assistance.  Your site admins team should be able to know who they worked with at the time your site/account for your site setup orginally.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.